Tasks, time, billing & payroll in one platform
Task management, time logging, client invoicing, attendance and payroll, and a built-in knowledgebase — plus an Engineer app for Android so your team can work from site.
Everything your business runs on, in one place
Work, time, billing and people share one platform — no stitching tools together by hand.
Built for small and medium businesses
Small and medium businesses
Run tasks, clients, billing and your people from one place instead of a different tool for each job.
Service businesses
Track the work you do for clients, log the time and turn it into invoices without spreadsheets.
Teams with engineers in the field
Give engineers a mobile app for tasks and time, and manage their attendance, leave and pay too.
IT Ops vs. spreadsheets and a pile of separate tools
What changes when the ticket, the timer and the invoice are the same record.
| Capability | IT Ops | Spreadsheets & shared inbox |
|---|---|---|
| Tickets and tasks with owners | ||
| Time logged against the task | ||
| Invoices generated from logged time | ||
| Every client’s work and billing in one place | ||
| Admin, Manager and Engineer access levels | ||
| Runbooks linked to the tickets they solve | ||
| Attendance, leaves, reimbursements and salary | ||
| Engineer app for Android |
IT Ops Engineer app for Android
Update tasks and log time from site. Download it from Google Play or scan the QR code with your phone.
Get it on Google PlayScan to download
Frequently asked questions
What is IT Ops?
IT Ops is one platform for small and medium businesses: task management, time tracking, client billing, attendance and payroll, and a knowledgebase in one app. It is built by a managed service provider that works with businesses like yours.
Who is IT Ops for?
Small and medium businesses that want to run their operations — work, clients, billing and people — without stitching several tools together.
Does it replace several separate tools?
Yes. Tasks, logged time, quotations, invoices, attendance and payroll live in one platform, so there is no exporting from one tool into another.
Is there a mobile app?
Yes. The IT Ops Engineer app is on Google Play for Android, so engineers can update tasks and log time on site.
How much does IT Ops cost?
Pricing depends on organization size and rollout. See the Starter, Team and Business tiers on the pricing page, then contact us for exact rates.
See IT Ops running on your own tickets
Tell us about your team — we’ll walk you through a setup that fits how you already work.