Why we built IT Ops

Most task tools are built for software teams and bent into shape for IT support work. Most billing tools have no idea what a "ticket" is. We built IT Ops because the small and medium businesses we work with kept stitching three or four tools together to get one workflow: log the work, track the time, bill the client.

What's different

Every client in one place — tasks, time and billing are filed under the client they belong to, so you can see the whole picture at a glance.
Time rolls into billing automatically — no separate export/import step between the timer and the invoice.
An Engineer app for Android — field engineers update tasks and log time from their phone, and the office sees it straight away.